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Posted by Traeger on November 1, 2011

Dear Traeger Owner,

As a valued Team Traeger member, you receive new recipes each week, are among the first to learn about special offers, get priority notification when we announce special contests, and can join the conversation in Traeger’s exclusive online chat room.

But there’s a tremendous resource thousands of Traeger owners are taking advantage of that you might be missing out on: Traeger’s official Facebook page! 

It’s a virtual meeting place for Traeger owners everywhere, some who have been barbecuing on Traegers for more than 20 years, and others who are eagerly preparing for their inaugural cook. Just days ago, Allen F. posted this question on our Facebook page: “So what is this site about?” Dustin A. replied, “A gathering of those smart enough to buy a Traeger, and nice enough to give away their secrets of great food.”

We couldn’t have said it better ourselves. Our Facebook community is exceedingly generous with its Traeger knowledge. You will learn something new and useful every day. Here are just a few examples of recent discussion topics:

  •  Why beef shoulder tenders, a relatively new cut, are becoming popular with grillers (Hint: they’re delicious, and sell for as little as $4.99 a pound);
  • An ingenious way to cook eggs on your Traeger;
  • Why brining improves turkeys, and how to do it;
  • How to harness solar power to run your Traeger;
  • A recipe for chili-roasted pumpkin seeds;
  • Ideas for Traegered weeknight suppers, such as Hash-Stuffed Potato Skins featuring leftover brisket;
  • Tips on cold-weather cooking.

The shared food and family photos alone are reason enough to visit the site.

Two recent favorites pictured a tot with the built-to-scale “mini” Traeger his dad constructed for him, and another showed three generations of Traeger owners.

With the holidays coming, there has never been a better time to check out our Facebook page. We’ll be discussing Thanksgiving menus (and sharing the recipes, of course), grilling perfect prime rib roasts, and giving pointers for baking side dishes and desserts on your Traeger. You don’t want to miss out on the fun.

The page is moderated seven days a week by a trained chef and recipe developer who has specialized in barbecue for years, and who wrote our “Traeger Everyday Cookbook”. In addition, our terrific Service Department keeps an eye on Facebook postings, and responds promptly to technical questions.

If you are already a Facebook member, simply go to our Facebook page (you’ll recognize the red Traeger logo) and click the “LIKE” button at the top of the page, next to our name.

If you do not yet belong to Facebook, go to www.facebook.com to join. (It’s easy, and it’s free.)

Don’t wait! Become a better griller and start interacting with thousands of knowledgeable Traeger owners today. Their passion is contagious.


10/10/2012 5:24:21 AM #

I purchased a brand new Texas grill just 6 months ago and last night the heating rod went out.  I've heard that can happen so called up Traeger service.  They told me I would have to purchase a new hot rod even though I have a 3 year warranty.  Why?  I asked.  Traeger says because I purchased it on Craiglist that they won't cover it.  I explained I purchased it "brand new" in the box and I assembled it.  I have all the paper work and even registered it online.  They still said no warranty.  I say Traeger needs to re-evaluate their priorities.  If they want to keep satisfied customers, they need to honor their warranties and stand behind their products.  I'll be telling my friends to NOT invest in Traeger!

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6/20/2013 6:35:47 AM #

There are very few companies that can provide warranty coverage for their products purchased off Craigslist or any other site that are not authorized.  While there may be a few exceptions providing warranty coverage in these situations would just raise prices for those wanting to buy them through the authorized channels.   Before you criticize them for this you should understand that most companies have the same policy and for very good reasons. If you buy a Weber off Craigslist you would have the same problem.

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