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F.A.Q.

  • Why won't my Grill Ignite?
    1. If your grill is plugged into an electrical outlet with a GFI (ground fault interrupter) plug, chances are the hot rod has absorbed or been exposed to too much moisture and is leaking to ground causing the plug to trip.
    2. Open your cooking chamber lid, remove cooking grill, angled drip pan and U-shaped firepot cover. Is there ash build up in the firepot and/or around the firepot? If so, this needs to be cleaned out. The ash is choking out the fire.
    3. Check the fuse on the back of the control board. To do this, first UNPLUG the grill from the electrical outlet. Then, unscrew the control board and look at the fuse—is it blown or not?
    4. If the fuse is good, check for power by switching the colored plugs first. Unplug the purple plug and the orange plug. Plug the purple plug into the orange plug. Now plug the power cord back into the electrical outlet and turn the grill on. Does the induction fan operate? If so, you will need a new hot rod and fuse. If not, you will need a new control board. Unplug the purple from the orange and reconnect the plugs together to their correct color plug.
    5. Always start your grill on the SMOKE setting.
  • Why are there no pellets in my firepot?
  • How Do I Remove My Auger?
  • How Do I Manually Light The Grill?
  • Why does my unit go out on smoke?
  • How Do I Protect My Paint Finish?
  • How Do I Get A New Part For My Grill?
  • My auger makes a lot of noise when I turn on my grill. What's wrong?
  • I've been noticing that my grill temperature keeps dropping lower. What is the problem?
  • I have a Traeger with a Digital Thermostat unit. What setting do you recommend I have the dial set on when I first start the grill?
  • Can I substitute homemade barbecue pellets, other brands of pellets, or heating fuel pellets for Traeger-brand barbecue pellets?