"Oops! Something Went Wrong. Please Go Back and Try Again."

Did you get a message saying, "Oops! Something went Wrong. Please Go Back and Try Again?" Let us help you figure out what's going on.

Cause

This message is an Android-generated message meaning that the app is unable to pair with the grill due to a corrupted or incompletely transmitted pairing token. It will usually occur during the pairing process after inputting the grill's information manually or after scanning the QR Code.

Resolution

Force quitting the app and attempting to pair again will almost always resolve the issue. When trying again, ensure the grill is within good signal strength of your WiFi router as poor connection strength sometimes inhibits the connection process.

Force Quit the App

  1. Open Settings.
  2. Select Apps.
  3. Select the Running tab to view only active or running apps.
  4. Choose Traeger App.
  5. Select Stop or Force Stop.