Your WiFIRE controller display is your view into the workings of your D2 grill. This article will cover some common issues you may experience with your display and how to troubleshoot them.
If the display ever appears blank or is difficult to see in existing lighting, adjust the contrast of the display. Contrast issues generally occur in cold weather. If contrast adjustment does not resolve, please contact Customer Service .
A flickering screen is usually indicative of a poor connection somewhere on the controller. Check the connections by removing the four screws that hold the controller in place and disconnect and reconnect the various connections. You may also follow the controller replacement video below to help walk you along checking wire connections.
If the problem continues after ensuring proper connections, please contact Customer Service .
Pixel fading may be a response to colder weather--lower ambient temperatures can often dim the display. Pixel fading can also be caused by ESD (electro-static discharge). If a grill is on a vinyl or non-wood deck that could generate static electricity, the static can translate to the controller when touched.
The following steps will most likely resolve the issue. If you still experience issues, please contact Customer Service .
If you are receiving one of the following issues, please contact Customer Service .