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Digital Elite and Digital pro controllers

  • If you are receiving one of the following issues, please contact Customer Service as you may need a new controller.
    • The screen is blank.
      • Ensure the controller is receiving power. You can check this by looking at the other components of the grill. If the whole grill is not functioning, please see our "Ignition / Power " troubleshooting page.
    • Numbers are missing sections or dimmed.
    • Screen only displays (---) or (888).
    • Physical damage that prevents the grill from functioning properly. (Broken nob, burn marks, cracked screen, etc.)