After the fire has gone out and the grill has cooled off, try to determine the type of fire. Understanding the type of fire goes a long way when learning how to prevent this from happening in the future.
Insulation blankets are a great way to help your grill maintain temp in colder climates. However, Insulation Blankets are not meant to be used year-round. We recommend only using an Insulation Blanket when the temperature is 30 F (-1C) or lower. Using at higher temperatures can cause multiple different issues including damage to the grill and blanket and in some rare cases, fires.
Grease fires typically start on the drip tray and can spread from there. Here are a few tips to help you avoid grease fires:
Pellet fires are caused by a large buildup of pellets in the firepot. If there is no fire in the firepot, the pellets will continue to feed and may eventually overflow. A pellet fire occurs when all these pellets in and around the firepot ignite. Here are some tips to help you avoid pellet fires:
Typically, damage to the grill due to a grill fire is not covered under warranty. However, grill fires rarely lead to an unusable grill. In rare case where the there is enough damage to prevent the grill from functioning, replacements are parts are still available for purchase. If you are unsure what needs to be replaced please give our Customer Service a call.