Tripping GFI or Popped Fuse

Troubleshooting steps

Start with a thorough visual inspection of wires to make sure that there is no rubbed/melted insulation on any wires.

  1. Turn off and unplug the grill from power.
  2. If there is a bottom grate under their hopper, remove it.
  3. If not previously done so, clip the zip ties holding all the wires bunched up together.
  4. Disconnect the RED, ORANGE, and, PURPLE wires from their Molex connectors. Leave the BLACK attached (power cord).
  5. Plug the grill into power and turn on the grill.
    1. This will check to see if the controller is functioning correctly.
    2. If the fuse pops, replace the controller.
    3. If after 5 minutes it runs fine, proceed to the next step.
  6. Turn off the grill and unplug it from power.
  7. Connect the ORANGE/White wires to the Molex connector coming off the fan.
  8. Plug the grill into power and turn it on.
    1. This is to check if the fan is functioning correctly.
    2. If the fuse pops, replace the fan.
    3. If after 5 minutes it runs fine, proceed to the next step.
  9. Turn off and unplug the grill from power.
  10. Connect the RED/White wires to the Molex connector coming off the auger motor.
  11. Plug the grill into power and turn on the grill.
    1. This is to check if the auger motor is functioning correctly.
    2. If the fuse pops, replace the Auger motor.
    3. If after 5 minutes it runs fine, proceed to the next step.
  12. Turn off and unplug the grill from power.
  13. Connect the PURPLE/White wires to the Molex connector coming off the hotrod.
  14. Plug the grill into power and turn on the grill.
    1. This is to check if the hotrod is functioning correctly.
    2. If the fuse pops, replace the hotrod. Be sure to run the grill for 5 minutes to test.

MORE FUSES

If you need more fuses ASAP to complete the test, you can purchase 3-5 AMP fuses from local hardware stores. You may also order fuses on our website here.

Component Diagram

AC_Mechanical_Diagram

Fuse Location

Fuses are typically found on the back of the controller in one of two locations. Either in a grey box with a lid (may have an additional fuse zip-tied to it) or in a black tube with a screw-on cap.

Note: D2 grills do not have fuses.

Tripping GFI on D2 Grills:

A GFCI will trip if the circuit is overloaded, no matter if it is AC or D2. BUT - a D2 grill can trip a GFCI if there is a short in the power supply.

  • Unplug or turn off everything that is plugged into that circuit first in order to figure out if it is the grill or not. If the grill is the only thing to trip the GFCI, please contact Customer Service.