Traeger WiFIRE® Status

KNOWN ISSUES

Our cloud platform, which houses all WiFIRE® -connected grill information, is moving over to Amazon Web Services, the leader in cloud computing space. These updates will support future improvements and provide a better user experience. As we make this transition, some WiFIRE users may experience issues connecting their grill to the app. If you are unable to use your WiFIRE during this time, we ask you to please be patient with us as we work tirelessly to provide a solution.

If you are having issues connecting your grill to your home wifi network, please ensure that none of these parameters are utilized or else the pairing process will fail:

  • If user has reconfigured VPN on mobile phone
  • If user router has tranparent proxy
  • If user network is without DHCP server
  • If user network has 802.1X authentication

RESOLUTION:

WIFIRE TROUBLESHOOTING WIZARD (BETA)

As dedicated grillers ourselves, we know how inconvenient this can be. That’s why we’re working non-stop to resolve this as quickly as possible. We are aiming to have an update the week of February 3 rd. To ensure you receive the necessary update, we recommend leaving your grill plugged in, with the switch on the back of the grill turned to the “on” position until your grill has been updated.

To check the status of your update, turn on your grill and, using the controller, select Menu > Settings > About Grill. Once updated, it will display “SW Ver 02.00.00”. You can then re-pair your grill with the Traeger App. You’ll still be able to cook with your grill without WiFIRE while you wait for the update to take effect, so there’s no need to cancel your cookout plans!

International Traeger App Users: We are currently updating the Traeger App for our international customers. Over the next several weeks you will notice your app updating with new translated controls and content. These updates will affect our German and French users. Please check this page for the most up-to-date information.

CURRENT APP VERSION

2.0.10 (iOS), 2.0.7 (Android)

iOS - In the app, follow these steps:

  • Select your name listed on the top of the screen. Within Settings, please scroll down to version which is listed at the bottom of the screen.

Android - In the app, follow these steps:

  • Select your name listed on the top of the screen. Within Settings, please scroll down to version which is listed at the bottom of the screen

Current Firmware Version

02.01.03

Find Firmware on Grill: Turn on display, navigate to about grill in menu

If you have an AC controller running 02 firmware and are having issues connecting it to WiFIRE®, please call our Customer Service team at 1(800) Traeger and we will get you a replacement controller with the most up to date firmware.

Release Log

02.01.03 - RELEASED 8/11/20
  • Firmware Version
    • 02.01.03 and T2.00.03
  • Configuration Version
    • Timberline 1300 EMEA – 01.014
    • Pro 780 – 03.010
    • Pro 575 – 04.016
    • Ironwood 885 – 05.009
    • Ironwood 650 – 06.009
    • Timberline 1300 – 07.006
    • Silverton 810 – 09.005
    • Silverton 620 – 10.005
    • Century 885 – 11.005
  • Release Notes:
    • Improved connectivity during runtime and pairing
02.01.02 - RELEASED 5/18/20
  • Firmware Version
    • 02.01.02
  • Configuration Version
    • Ironwood 650 – 06.009
    • Ironwood 885 – 05.009
    • Pro 575 – 04.016
    • Pro 780 – 03.010
  • Release Notes:
    • Improved connectivity during runtime and pairing
    • Enable 500F for Pro grills
    • It may take up to 24 hours to receive the configuration update
02.01.01 - RELEASED 5/6/20
  • Fix character count when decoding SSID
  • MQTT broker/connectivity improvements during pairing and run time
  • Pairing improvements regarding pairing token issue
  • Fixed misreported OTA status
02.01.00 - RELEASED 3/24/20

1. Updates to cloud connectivity to improve response time between grill and app

Config Versions:

· EU Timberline 1300 – 01.014

· EU Timberline 850 – 02.015

· Pro 780 – 03.010

· Pro 575 – 04.016

· Ironwood 885 – 05.009

· Ironwood 650 – 06.009

· Timberline 1300 – 07.006

· Timberline 850 – 08.005

· Silverton 810 – 09.005

· Silverton 620 – 10.005

· Century 885 – 11.005

2. Improved ignition performance

02.00.00 - RELEASED 1/15/20

1. Updates to cloud connectivity to improve response time between grill and app

Config Versions:

· EU Timberline 1300 – 01.013

· EU Timberline 850 – 02.014

· Pro 575 – 04.012

· Ironwood 885 – 05.008

· Ironwood 650 – 06.008

· Timberline 1300 – 07.005

· Timberline 850 – 08.004

AC WIFIRE (TIMBERLINE)

03.00.00 - RELEASED 1/15/20

1. Updates to cloud connectivity to improve response time between grill and app

02.00.01 - RELEASED 3/27/18

1. Enhancements to improve app stability and grill performance reporting.

01.01.05 – RELEASED 9/6/17

1. Improved smoke performance in warm weather.

01.01.04 – RELEASED 8/30/17

1. Improved temperature recovery when setting grill from high temperatures to a lower temperature and then increasing temperature.

01.01.03 – RELEASED RELEASED 7/26/17

1. Grill rebound response after lid has been opened

2. Updated shutdown sequence to maximize grill cool down for high temperatures.

3. Traeger highly recommends the removal of the collar below the induction fan if you experience hopper smoke during shutdown. Please contact 1-800-TRAEGER (1-800-872-3437) for assistance in removing the collar.

01.01.02 - RELEASED 7/6/17

1. Hot weather adjustment implemented to keep grill running at set temperature below 225F in high temp environment.

A. What can the customer expect?

a. This kicks into effect when ambient grill temperature is 90F or higher and the grill is set to 225F or below.

b. User will see bigger spikes, but average out to desired temperature over the cook. (Example: a customer in Phoenix used this in 115F weather. With grill set at 225F, his average temp for the 12 hour cook was 224F.)

c. PRO TIP: Run Super Smoke mode during use in hot outdoor temperatures.

2. Bug fix for "Downloading Software Update" and "Update Failed” errors.

A. This was affecting a small percentage of consumers with spotty Wi-Fi signals, commercial grade deep packet data inspection, or users that killed power to the grill when it stated not to turn off the grill.

01.01.01 - RELEASED 6/14/17

1. In v01.01.01, we equaled the startup sequence on temps over 300F to load pellets to match #2 of 1. Ignition Sequence.

This update fixed the issue causing the "hockey puck" in the firepot, resulting in an issue with airflow, ash, and pellets burning in the auger tube and jamming up. (Smoke coming out of the hopper was not addressed as that is something different. To avoid smoking coming out of hopper on shutdown, simply open the lid allowing the smoke to escape there instead of back the auger tube).

01.01.00 - RELEASED 5/24/17

1. Adjustments to start-up sequence, controller behavior at various temperatures, and fan behavior during preheat and temp settings.

D2 ARC (IRONWOOD)

03.00.00 - RELEASED 1/15/20

1. Updates to cloud connectivity to improve response time between grill and app

Historical Release Log

D2 WIFIRE

01.01.06 - RELEASED 11/8/19

Config Versions:

· Pro 575 – 04.012

· Pro 780 – 03.007

· Ironwood 650 – 06.007

· Ironwood 885 – 05.007

· Timberline 850 – 08.003

· Timberline 1300 – 07.004

01.01.05 - RELEASED 10/8/19

1. Communication protocol update from Grill to Server to improve lag time on App

01.01.04 - RELEASED 7/25/19

1. Improved grill performance in hot weather

2. Diagnostic message improvement

Config Versions:

· Pro 575 – 04.011

· Pro 780 – 03.006

· Ironwood 650 – 06.006

· Ironwood 885 – 05.006

· EU Timberline 1300 – 01.013

· Timberline 850 – 08.002

· Timberline 1300 – 07.003

01.01.02 - RELEASED 7/1/19

1. Improved grill performance

2. Improved meat probe accuracy

Config Versions:

· Pro 575 – 04.011

· Pro 780 – 03.006

· Ironwood 650 – 06.006

· Ironwood 885 – 05.006

· Timberline 850 – 08.002

· Timberline 1300 – 07.003

01.01.01 - RELEASED 3/16/19

1. Improved grill performance

Config Versions:

· Pro 575 – 04.010

· Pro 780 – 03.006

· Ironwood 650 – 06.006

· Ironwood 885 – 05.006

01.01.00 - RELEASED 3/5/19

1. Improved WiFi stability.

2. Enhanced grill performance during ignition.

Config Versions:

  • Pro 575 – 04.007
  • Pro 780 – 03.004
  • Ironwood 650 – 06.005
  • Ironwood 885 – 05.005
  • EU Timberline 850 – 02.013
  • EU Timberline 1300 – 01.012
  • Timberline 850 – 08.001
  • Timberline 1300 – 07.002

AC WIFIRE (TIMBERLINE)

02.00.01 - RELEASED 3/27/18

1. Enhancements to improve app stability and grill performance reporting.

01.01.05 – RELEASED 9/6/17

1. Improved smoke performance in warm weather.

01.01.04 – RELEASED 8/30/17

1. Improved temperature recovery when setting grill from high temperatures to a lower temperature and then increasing temperature.

01.01.03 – RELEASED RELEASED 7/26/17

1. Grill rebound response after lid has been opened

2. Updated shutdown sequence to maximize grill cool down for high temperatures.

3. Traeger highly recommends the removal of the collar below the induction fan if you experience hopper smoke during shutdown. Please contact 1-800-TRAEGER (1-800-872-3437) for assistance in removing the collar.

01.01.02 - RELEASED 7/6/17

1. Hot weather adjustment implemented to keep grill running at set temperature below 225F in high temp environment.

A. What can the customer expect?

a. This kicks into effect when ambient grill temperature is 90F or higher and the grill is set to 225F or below.

b. User will see bigger spikes, but average out to desired temperature over the cook. (Example: a customer in Phoenix used this in 115F weather. With grill set at 225F, his average temp for the 12 hour cook was 224F.)

c. PRO TIP: Run Super Smoke mode during use in hot outdoor temperatures.

2. Bug fix for "Downloading Software Update" and "Update Failed” errors.

A. This was affecting a small percentage of consumers with spotty Wi-Fi signals, commercial grade deep packet data inspection, or users that killed power to the grill when it stated not to turn off the grill.

01.01.01 - RELEASED 6/14/17

1. In v01.01.01, we equaled the startup sequence on temps over 300F to load pellets to match #2 of 1. Ignition Sequence.

This update fixed the issue causing the "hockey puck" in the firepot, resulting in an issue with airflow, ash, and pellets burning in the auger tube and jamming up. (Smoke coming out of the hopper was not addressed as that is something different. To avoid smoking coming out of hopper on shutdown, simply open the lid allowing the smoke to escape there instead of back the auger tube).

01.01.00 - RELEASED 5/24/17

1. Adjustments to start-up sequence, controller behavior at various temperatures, and fan behavior during preheat and temp settings.