START TRAEGERING WITH 0%* APR FINANCING - SHOP NOW
Due to Covid-19 Shipping May be Delayed - Learn Morex

California Privacy Notice

Overview

Traeger Pellet Grills, LLC

The following tables list the categories of information and specific pieces of information Traeger Pellet Grills, LLC (“Traeger”) collects about you. The tables also explain the business purpose for collecting information about you, the sources from which Traeger gathers that information, and the third parties with whom Traeger disclosed that information.

California Privacy Information

|

Category of Information

|

Personal Identifiers

| |

Specific Pieces of Information

|

The personal identifiers includes full name, email address, phone number, billing address, mailing address, date of birth, and social media handles

| |

Business Purpose(s) for Using Personal Information

|

  • Auditing related to a current interaction with the consumer and concurrent transactions

  • Protecting against malicious or illegal activity and prosecuting those responsible

  • Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider

    | |

Commercial Purpose for Using Personal Information

|

Traeger uses the personal identifiers to process orders and transactions, respond to requests, personalize the customer's experience, provide information about products and services, administer promotional activities, provide product upgrades and updates, and create and derive insights.

| |

Sources from Which Traeger Collected Information

|

The personal identifiers are collected from Traeger's customers and consumers.

| |

Categories of third Parties to Whom Traeger Sold Personal Information

|

Traeger does not sell the personal identifiers to third parties.

| |

Categories of third Parties with Whom Traeger Disclosed Personal Information

|

Traeger may share the personal identifiers with its marketing partners, payment processors, SaaS providers, cloud storage providers, shipping providers, customer service providers, and e-commerce platforms.

| |

Category of Information

|

Commercial Information

| |

Specific Pieces of Information

|

The commercial information includes: order number, payment type, credit card information, customer service communications, user preferences, purchasing history, grill usage, grills errors, grill serial number, grill controller UUID, personal recipe notes, favorite recipes, and allergies/dietary restrictions.

| |

Business Purpose(s) for Using Personal Information

|

  • Auditing related to a current interaction with the consumer and concurrent transactions

  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business

  • Undertaking internal research for technological development and demonstration

  • Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider

  • Short-term transient use - provided the personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction

  • Debugging to identify and repair errors that impair existing intended functionality

  • Protecting against malicious or illegal activity and prosecuting those responsible

  • Detecting security incidents

    | |

Commercial Purpose for Using Personal Information

|

Traeger uses the commercial information to process orders and transactions, respond to requests, personalize the customer's experience, provide information about products and services, administer promotional activities, troubleshoot issues, provide warranty services, provide product upgrades and updates, create and derive insights, monitor the performance and stability of products, and develop new products and services.

| |

Sources from Which Traeger Collected Information

|

The commercial information is collected from Traeger's customers and consumers.

| |

Categories of third Parties to Whom Traeger Sold Personal Information

|

Traeger does not sell the commercial information to third parties.

| |

Categories of third Parties with Whom Traeger Disclosed Personal Information

|

Traeger may share the commercial information with its marketing partners, payment processors, SaaS providers, cloud storage providers, customer service providers, e-commerce platforms, and internet service providers.

|

|

Category of Information

|

Geolocation Data

| |

Specific Pieces of Information

|

The geolocation data includes IP address.

| |

Business Purpose(s) for Using Personal Information

|

  • Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider

  • Undertaking internal research for technological development and demonstration

    | |

Commercial Purpose for Using Personal Information

|

Traeger uses the geolocation data to personalize the customer's experience, administer promotional activities, improve its websites/apps, and troubleshoot issues.

| |

Sources from Which Traeger Collected Information

|

The geolocation data is collected from Traeger's customers and consumers.

| |

Categories of third Parties to Whom Traeger Sold Personal Information

|

Traeger does not sell the geolocation data to third parties.

| |

Categories of third Parties with Whom Traeger Disclosed Personal Information

|

Traeger may share the geolocation data with its marketing partners, SaaS providers, cloud storage providers and internet providers.

|

|

Category of Information

|

Internet Data

| |

Specific Pieces of Information

|

The internet data includes IP address, cookies, device ID, browser type, operating system, website browsing history, and website/application interactions.

| |

Business Purpose(s) for Using Personal Information

|

  • Auditing related to a current interaction with the consumer and concurrent transactions

  • Detecting security incidents

  • Protecting against malicious or illegal activity and prosecuting those responsible

  • Debugging to identify and repair errors that impair existing intended functionality

  • Short-term transient use - provided the personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction

  • Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider

  • Undertaking internal research for technological development and demonstration

    | |

Commercial Purpose for Using Personal Information

|

Traeger uses the internet data to process orders and transactions, respond to requests, personalize the customer's experience, administer promotional activities, improve its its websites/apps, and troubleshoot issues.

| |

Sources from Which Traeger Collected Information

|

The internet data is collected from users of Traegers websites and applications.

| |

Categories of third Parties to Whom Traeger Sold Personal Information

|

Traeger does not sell the internet data to third parties.

| |

Categories of third Parties with Whom Traeger Disclosed Personal Information

|

Traeger may share the internet data with its marketing partners, payment processors, SaaS providers, cloud storage providers, e-commerce platforms, internet providers, and web analytics providers.

|

|

Category of Information

|

Inferences

| |

Specific Pieces of Information

|

The inference data includes information regarding customers or consumers' recipe and market preferences.

| |

Business Purpose(s) for Using Personal Information

|

  • Undertaking internal research for technological development and demonstration

  • Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider

    | |

Commercial Purpose for Using Personal Information

|

Traeger uses the inference data to personalize the customer's experience, provide information about products and services, create and derive insights, and develop new products and services.

| |

Sources from Which Traeger Collected Information

|

The inference data is collected from Traeger's customers and consumers.

| |

Categories of third Parties to Whom Traeger Sold Personal Information

|

Traeger does not sell the inference data to third parties.

| |

Categories of third Parties with Whom Traeger Disclosed Personal Information

|

Traeger may share the inference data with its marketing partners, SaaS providers, cloud storage providers, e-commerce platforms, and internet service providers

|

Your Rights

Your Rights Regarding the Data We Collect:

As a consumer in California, you have the right to request access to information, request the deletion of information, request Traeger disclose information, and request information about how Traeger or discloses your information to third parties for a business purpose.

Regarding information we sell or disclose to third parties, you have the right to opt out of such sale or disclosure at any time. You can exercise your right to opt out on our website: https://www.traegergrills.com/privacy-policy.

We are required to respond to any of your requests to exercise these above rights within 45 days. Should we be unable to comply within 45 days, we will contact you and let you know whether we can complete your request or whether we need more time to complete your request.

Exercising Your Rights

If you want to exercise your rights, you may contact us or our Privacy Point of Contact at:

Organization

  • Traeger Pellet Grills, LLC
  • Address: 1215 East Willmington Ave, Suite 200, Salt Lake City, UT 84106
  • Phone: 1-800-872-3437
  • Email: privacy@traegergrills.com

Privacy Point of Contact

  • Courtland Astill
  • Address: 1215 East Willmington Ave, Suite 200, Salt Lake City, UT 84106
  • Phone: 1-800-872-3437
  • Email: privacy@traegergrills.com

The Privacy Point of Contact listed above, as well as employees who work with the Privacy Point of Contact, have received training to help you exercise your rights under the California Consumer Privacy Act.

Withdraw Consent

If our legal basis for processing your information is based on your consent, you may withdraw your consent at any time by contacting Traeger’s Privacy Point of Contact, Courtland Astill at the contact information above and informing him that you withdraw your consent.

Contacting Authorities

If you would like to lodge a complaint against us, you may contact your local authority. If you have trouble locating an authority, please contact Traeger’s Privacy Point of Contact, Courtland Astill at the contact information above and he will help you.

Changes to Our Privacy Statement

We keep this privacy statement under regular review and will place any updates on our website. This privacy statement was last updated on 12/23/2019.